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This is a reminder that if you have not already enrolled in the new Matrix authentication system (Auth0) using a link that was emailed to you by Pillar 9™ earlier in March, you will be required to enroll the first time you log in to Matrix and/or CREB®Link starting March 24 (see the instructions below). 
The CREB® Lobbybox program involves centralized lockboxes for apartment-style condominiums that hold the key or fob to the main door.

Matrix and OnePlatform will be unavailable on Saturday, Feb. 21 from 9 p.m. until 1 a.m. due to major upgrades to their databases. 

Starting March 3, Pillar 9™ is integrating Auth0, an authentication and authorization platform, as part of their efforts to enhance security measures within its system.

Proper lockbox use helps ensure safe, uninterrupted access during showings. In addition to routine maintenance and placement best practices, the following information is provided for awareness. 

We’re reaching out to share an important update to the SentriKey® Real Estate app that will take effect on February 2, 2026. This quarterly update ensures users are running the most secure and up-to-date version of the app, providing a more consistent and reliable experience. 
CREB® and real estate boards across Canada have been made aware of a potential scam targeting REALTORS®
With regulatory pressure rising and hefty fines making headlines, CREA has refreshed its anti-money laundering (FINTRAC) compliance tools to help REALTORS® stay ahead of the curve.
At CREB®, we believe that great ideas can come from anyone—at any time, for any reason. Whether it’s a seasoned REALTOR® with decades of experience or someone new to the industry, suggestions that improve practice standards and enhance professionalism can be valuable. 
My-eforce has added two new features to its REALTOR® Safety app, which is designed to keep you safe at showings, when meeting with clients, and any other time you find yourself working alone. It is available to all CREB® members at no cost.
The Government of Alberta rolled out new updates to its Alberta Registry for Land Online (ARLO) on Nov. 2, 2025, introducing tools designed to make land title searches faster, easier and more intuitive for REALTORS®.

To help ensure a secure and consistent experience, SentriLock is updating its mobile app support policy effective Nov. 3, 2025.

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