Option one: Coordinate directly with the listing agent
The quickest and easiest option is to work directly with the listing agent, who can provide access to the property at no cost.
Additional resources:
• Accessing Supra lockboxes for the first time as a non-member – Video | PDF
• Accessing Supra lockboxes as a returning non-member – Video | PDF
Option two: Request temporary non-member access
If direct access through the listing agent is not available, temporary access to CARA Supra lockboxes can be requested by completing the CARA Non-Member Access Agreement form and submitting it to CARA by email at cvirtucio@carassociation.ca.
Please note that access will not be activated until payment has been processed.
Forms must be submitted to CARA’s office at least 24 hours in advance, no later than 3 p.m., to ensure activation the following day.
If you have additional questions about key management system access in regions outside of Calgary, please contact the CREB® Help Desk at 403-781-1379 or support@creb.ca.
More information is also available on CREB®Link under the Lockbox Access for Other Boards page.




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