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May 25, 2026

Accessing lockboxes in Central Alberta

By CREB®
Need access to a lockbox in Central Alberta? Whether you’re working with a client relocating to the region or showing a property outside Calgary, there are two ways to access Central Alberta REALTORS® Association (CARA) Supra lockboxes.

Option one: Coordinate directly with the listing agent

The quickest and easiest option is to work directly with the listing agent, who can provide access to the property at no cost.

Additional resources:

Accessing Supra lockboxes for the first time as a non-member – Video | PDF
Accessing Supra lockboxes as a returning non-member – Video | PDF

Option two: Request temporary non-member access

If direct access through the listing agent is not available, temporary access to CARA Supra lockboxes can be requested by completing the CARA Non-Member Access Agreement form and submitting it to CARA by email at cvirtucio@carassociation.ca.

Please note that access will not be activated until payment has been processed.

Forms must be submitted to CARA’s office at least 24 hours in advance, no later than 3 p.m., to ensure activation the following day.

If you have additional questions about key management system access in regions outside of Calgary, please contact the CREB® Help Desk at 403-781-1379 or support@creb.ca.

More information is also available on CREB®Link under the Lockbox Access for Other Boards page.


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This is a private CREB® member area. This publication and all editorial content, including the CREB®Chat column, is intended for member use only.

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