The CREB^® Lobbybox program places a centralized lockbox for apartment style condominiums in a discreet but safe place.

If you are using the SentriLock app on your smartphone and receiving error messages such as “Service Unavailable” or “No Data”, it may be caused by an active VPN (virtual private network) on your device.

Having trouble accessing the SentriKey^® Real Estate application? It may be time to update your SentriKey^® Real Estate app or the operating system on your phone. 

Ensure your lockbox is always working at peak efficiency with these maintenance and safety tips and tricks from CREB^® Member Support.

In November 2021, a reciprocal agreement for SentriLock was established between CREB^® and Alberta West REALTORS^® Association (AWRA, based in Hinton) as well as the REALTORS^® Association of Lloydminster and District (RALD), to facilitate Pillar 9™’s implementation of the SentriKey Showing Service.

SentriLock launched a new and improved version of their website on Dec. 4. 

SentriLock is closed on Thursday, Nov. 23 for American Thanksgiving and will reopen for normal business hours on Nov. 24.

Ensure your lockbox is always working at peak efficiency with these tips from CREB^® Member Support.

SentriLock is enabling an important security feature for the SentriKey^® mobile app in late June. This change will provide a higher level of protection against unauthorized access to your lockboxes or mobile app.

Protecting your data is important. On April 19, SentriLock will implement an extra layer of security to the SentriKey^® Real Estate website and mobile app.

On Feb. 28, you will see a change to the user interface and functionality of the SentriKey^® Real Estate mobile app.

When gaining access to a lockbox, all REALTORS^® should be subscribed to use the SentriKey^® Real Estate app, but there are other approved individuals who may need access as well. That is where SentriConnect^® comes in.