The 2025 CREB^® Member Satisfaction Survey reflected the highest member satisfaction levels since 2010, with strong perceptions of value, service quality and member support.

Join Alec Milne of Framework Analytics, CREB^®’s third-party research partner, on June 1 from 1 to 2 p.m. via Zoom Webinar for an in-depth review of the survey findings.

During the session, Alec will share key insights, trends and context behind member feedback, highlighting what matters most to members and where opportunities exist for continued improvement. Attendees will also have the opportunity to ask questions and engage directly in discussion about the results and their implications.

The session offers valuable insight into member priorities, evolving expectations and the experiences shaping the profession today.

About the speaker

Alec Milne has more than 20 years of experience delivering economic valuations, market assessments and member satisfaction research across a wide range of industries. His work focuses on translating complex data into practical, actionable insights that support strategic decision-making for public sector organizations, corporations and not-for-profits.