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URA Dos and Donts

May 19, 2026

Unlicensed assistants: Dos and don'ts

By CREB®

Unlicensed real estate assistants (URAs) are an important asset to many real estate businesses.

From entering listings and managing communications to coordinating schedules and handling administrative tasks, they’re the quiet force that helps keep businesses running smoothly.

It’s natural to depend on unlicensed assistants, but that can also make it easy to lose track of the tasks they’re permitted to handle. To help support compliance and professional practice, review the following Unlicensed Real Estate Assistants Dos and Don’ts guide.

For future reference, the guide has been added to the Practice Toolkits page under the Member Practice section on CREB®Link. 

CREB® also offers a specialized two-day Unlicensed Real Estate Assistant course designed to equip participants with the knowledge and skills needed to confidently support real estate businesses. 

For more information or to register, click here.


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