CREB® members expect services that meet their needs and exceed their expectations. But what does it really mean to be member-driven? And how does CREB® turn member feedback into action that delivers real value for REALTORS®?
Join us as we unpack what this goal looks like in practice — from enhancing learning and networking through CREB® Campus, to building tools and services that help REALTORS® run stronger, more sustainable businesses.
In this episode, we discuss:
• What “member-driven” truly means in the context of CREB®’s strategic plan
• How member feedback shaped this goal and continues to guide our direction
• The first changes REALTORS® can expect to see — and what’s on the horizon
• How CREB® will measure success in delivering and exceeding member expectations
• The important role brokers play in connecting members with CREB®’s evolving services
Feedback loops will remain central to this work, ensuring CREB®’s offerings evolve alongside member needs and industry trends.
Listen now to Episode 3: Driven by you: Delivering member services and experiences
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