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Reporting Sales Everytime

Oct 21, 2025

Reporting sales on time – every time

By CREB®
Reporting sales on the MLS® System is simple: active, pending, sold, right…? Actually, it’s not always that simple. Here’s everything you need to know to report a sale accurately and on time. 

Reporting conditional sales

Conditionally sold listings must be reported on the MLS® System as Pending within two business days of accepting an offer, regardless of whether the deposit has been received.

While a listing is in pending status, the MLS® listing must be updated when:

1. The final condition date on the purchase contract is amended — update the pending date within two business days of signing the amendment.

2. A condition on the purchase contract is not satisfied — update the listing to Active or Expired, whichever applies, within two business days of the pending date or notification of non-waivers, whichever comes first.

3. All conditions on the purchase contract are satisfied — report the sale as Sold within two business days of the pending date or condition removal, whichever occurs first.
What if there’s a time clause?

An MLS® listing subject to a time clause can be reported as Pending or Active with a time clause, as required by the board’s MLS® System.

To remain Active, two criteria must be met:

1. The seller must provide the listing brokerage with written instructions to maintain the listing as active on the MLS® System.

2. The listing agent must disclose the existence of the time clause and notice period on the MLS® listing. The best way to do this is by using the time clause feature available on the Pillar 9™ input tool to improve searchability.

If, instead, a seller wants to disclose the time clause and mark the listing as Pending, listing agents can make such disclosure in the private remarks.

Tip: Click here to learn how to improve searchability with the time clause feature.

Reporting unconditional sales

When an unconditional offer is accepted, the listing must be reported as Sold within two business days of accepting the offer, regardless of whether the deposit has been received. Unconditional sales should not be reported as Pending while waiting for the deposit.

Reporting sales during the hold-over periods 

If a property sells during the hold-over period after the listing has expired or been terminated, the unconditional sale and sale price must be reported in writing to the board within two business days of when conditions, if any, are removed. Report the sale to the board by emailing support@creb.ca.

What about collapsed sales?

Click here for guidance on managing collapsed sales on the MLS® System

In summary

Accurate and timely reporting helps maintain data integrity on the MLS® System. We appreciate your commitment to reporting sales correctly and on time. 


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