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Jun 10, 2025

Got questions? Text Member Practice for answers!

By CREB®

It’s been a few months since we launched our SMS service for Member Practice inquiries and we’re getting great feedback from those of you who’ve used it! 

For those of you who haven’t used this convenient text-based service, why not give it a try the next time you have a question or need to contact CREB®’s Member Practice team? 

Save our number

Add 587-848-3241 to your phone contacts as the Member Practice Text Line! While this line is exclusively for text messages, our regular phone number (403-781-1336) is still available for calls.

Why use the text line?

Here’s what you can do with our new service:

  • Send photos, GIFs, and emojis: Need to share an image to clarify a question? No problem!
  • Share documents: Easily attach PDFs or JPEGs to your messages.
  • Share links: Include website links to ensure we’re on the same page.

When can you text?

The text line is open during business hours: 8:30 a.m. to 5 p.m.

  • If you message us outside these hours, you’ll receive an automatic response, and we’ll follow up the next business day.

What can you ask about?

Use the SMS service for any practice-related questions—just as you would with phone calls or emails. Whether you need quick clarifications or assistance, we’re here to help.

A few important notes:

  • Do not call this number: It’s a text-only line. For calls, please use 403-781-1336.
  • Listing-specific instructions: For changes like terminated or withdrawn listings or to update listing details, please call or email us at compliance@creb.ca with the necessary information.

Our goal is to make it as easy as possible for you to get the support you need. Save 587-848-3241 in your contacts today and use this convenient way to connect with Member Practice!


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This is a private CREB® member area. This publication and all editorial content, including the CREB®Chat column, is intended for member use only.

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