Should you stay or should you go? A property inspection can be a pivotal moment in a real estate transaction. Not only does it reveal the property’s condition, but it also opens the door to questions, clarifications, and often negotiations.
When a REALTOR® is present, they serve as a knowledgeable guide—offering context, addressing concerns, and ensuring that communication flows smoothly between inspectors, buyers, and sellers. Their presence can clarify ambiguities on the spot, prevent misunderstandings, and underscore their commitment to client advocacy. Remaining on-site demonstrates professionalism, ethical stewardship, and protects all parties involved.
Protecting the property and its interests
A home, whether occupied or vacant, is more than bricks and mortar—it’s a repository of memories and value. By remaining at the property during inspection, a REALTOR® not only provides peace of mind to the seller but also helps safeguard the premises. From ensuring doors are locked and lights are turned off to monitoring for damage, the REALTOR® offers protective oversight that cannot be replicated remotely.
REALTOR® obligations
The CREB® Rules require the buyer’s representative to “secure the property during and after all showings, viewings, inspections and open houses”—unless the seller has given written permission otherwise. This written permission isn’t a mere formality; it’s a necessity. Without it, leaving a property unattended may expose the REALTOR® and their brokerage to liability should anything go awry during the inspection process.
The written exception: clarity and accountability
There are cases where a seller may be comfortable allowing a REALTOR® to leave the property during an inspection—perhaps due to scheduling conflicts or illness. Even so, RECA reminds members, “the expectation is that the buyer’s representative will be present at the inspection, unless otherwise agreed to in writing by the seller”. Clear, written permission from the seller not only protects the REALTOR® from potential disputes, but also demonstrates transparency and accountability to all parties. In the absence of such documentation, surprises can quickly manifest into broken trust, or worse, legal challenges.
Pro tip
Use a property inspection checklist like this one to help systemize your home inspection process.
Conclusion: professionalism, always
Ultimately, the question is not simply whether to stay or not—it is about fulfilling the higher standard of care that clients expect and deserve. REALTORS® who remain present during inspections safeguard their client’s interests, protect property, mitigate their liability, and uphold the integrity of the profession. If the buyer’s representative can’t stay for the inspection, written permission must be obtained from the seller. Anything less is a gamble with trust and professionalism.
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