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Jan 19, 2021

SentriCard® retirement

By CREB®

A friendly reminder that as of Jan. 1, 2022, SentriLock will retire the SentriCard® as an access method for SentriLock lockboxes.

Effective Jan. 1, 2022, the SentriKey® Real Estate app will be the primary method for opening SentriLock lockboxes. If you have not yet downloaded the app, we encourage you to do so and familiarize yourself with its features.

App perks

The SentriKey® Real Estate mobile app enhances the user experience and offers dozens of features, including:

  • No need for card renewals – ever!
  • Immediate notifications when someone enters and leaves a property.
  • The ability to use Touch ID and Facial Recognition to streamline the access process.
  • Property details through SentriLock’s listing detail partners.
  • More features with the app – Agent Safety, report key missing, and listing agent information.

App support

Visit SentriLock.com/AppSchool to access education modules on transitioning from the smart card to the app. You’ll also have access to how-to videos, helpful hints and more.


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