Effective Jan. 1, 2022, SentriLock will officially retire the SentriCard^® as an access method for SentriLock lockboxes.

As of that date, SentriLock will no longer support the use of a smart card to access lockboxes for showings.

Lockbox access

• All lockbox access for showings will happen via the SentriKey^® Real Estate app.
• All new credentials will be issued for the SentriKey^® Real Estate app.
• SentriCards^® will no longer be sold.

App perks

If you or one of your associates are a SentriCard^® user, now is the time to transition to the SentriKey^® Real Estate mobile app. The app enhances the user experience and offers dozens of features, including:

• No need for card renewals – ever!
• Immediate notifications when someone enters and leaves a property.
• The ability to use Touch ID and Facial Recognition to streamline the access process.
• Property details through SentriLock’s listing detail partners.
• More features with the app – agent safety, report key missing and listing agent information.

App support

Associates can visit www.sentrilock.com/sentrikey-app-school to access education modules on transitioning from the smart card to the app. You’ll also have access to how-to videos, helpful hints and more.

For more information on the SentriCard retirement, please visit SentriLock’s FAQ page.

If you have any additional questions, please contact CREB^®’s Help Desk at 403-781-1379 or helpdesk@creb.ca.