Having a sold MLS^® System listing collapse is frustrating and determining what to do next can be confusing.

The following steps will help you manage this process:

1. Determine if the listing agreement for the property has expired.
   
   • If there is still time remaining on the listing agreement, the property will simply revert to Active on the MLS^® System. Because DOM are linked to the listing date on the MLS^® System, the DOM will continue to accumulate from the start of the listing.
   • If the listing agreement has Expired prior to the sale collapsing, you will need to execute a new listing agreement with your client. You can then re-list the property.
2. Contact CREB^® to report the collapsed sale. CREB^® will then have that collapsed sale information removed from the listing history.

If you have any questions or concerns regarding this process, please contact Member Practice at mp@creb.ca or 403-781-1336.