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member compliance updates

Mar 16, 2020

CREB® Member Compliance

By CREB®

The safety and health of our members and consumers is important to CREB®, which is why we are taking proactive measures wherever possible to assist our members and the public.

CREB® understands that you may have sellers who are uncomfortable showing their home or hosting an open house during this current climate. If your clients do not want to grant access to their home or facilitate showings, then the property will need to be withdrawn on the MLS® system.

CREB® will be relaxing our enforcement approach to the withdrawal of these listings until further notice. This means that you will not need to have new withdrawal paperwork executed after 10 days, nor will CREB® be enforcing on listings that are in withdrawn status for greater than 10 days. Please note that you do need to ensure your clients are still completing the withdrawal paperwork to ensure that you have their written instruction.

With these extraordinary circumstances, we all need to do our part. 


COVID-19 checklist for REALTORS®

We understand and appreciate how challenging this current climate is for our brokers, agents, and their clients – especially when it comes to showings of properties.

It’s important during this time that brokers have policies and processes in place to ensure agents have clear directions on how to handle clients and their properties.

For agents, it’s important at this time to ask the right questions of your clients, both buyers and sellers.

In order to support these measures and help to protect the safety of all parties, CREB® has created checklists for agents to use when representing their clients, one for buyers and one for sellers, in this current climate. 


To learn more about the novel coronavirus (COVID-19) and actions being taken to protect the health of Albertans, visit the Alberta Government website here.

To access additional COVID-19 information for REALTORS®visit CREB®Link.

If you have concerns or questions, please reach out to crebmp@creb.ca for support.


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This is a private CREB® member area. This publication and all editorial content, including the CREB®Chat column, is intended for member use only.

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