The wait is almost over – Pillar 9™’s MLS® System launches for CREB® members tomorrow – Wednesday, July 8 at 10 a.m.
Access the new Pillar 9™ Matrix™
If you haven’t already logged into the Pillar 9™ website, follow the below steps to access the new Matrix™ MLS® System:
- Visit pillarnine.com
- Click the “member login” button in the top right corner
- Enter the username you use to access your board’s MLS® System
- Enter the password: Pillar9!
- Set your new Pillar 9™ password as prompted (this can be the same password you currently use for your CREB® login)
- Once logged in, click on the Matrix™ button in the top left of the dashboard to access the MLS® System
If you have previously set your Pillar 9™ password, skip steps 4 & 5 and simply enter your existing password.
Tech Tip: CREB® members will have two passwords until July 8:
- Your Pillar 9™ password will only be used to access Pillar 9™ services.
- Your current CREB® password will be used everywhere else.
As of July 8, your Pillar 9™ password will become your primary password and used across all platforms, including CREB®Link, and your old CREB® password will no longer exist.
Getting started in the new MLS® System
To ensure a smooth user experience, we encourage members to:
- Download the CREB® welcome package.
- Register for an upcoming webinar training session, or watch a pre-recorded session.
- Check out the Pillar 9™ resources page to access how-to guides and tutorial videos.
- Download the WalkMe browser extension post-migration to access on-demand, step-by-step tech support directly in the Matrix™ MLS® System software.
Please note, CREB® members will have read-only access to their old MLS® System until Friday, July 31, 2020.
If you have any questions, please contact 1-866-377-8217 or helpdesk@pillarnine.com.
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