On Nov. 5 CREB^® is launching a new change management system on the CREB^®Tools Portal. The change management process is a new tool developed by the IT team that will track technology requests and suggestions but will also include change requests to CREB^®’s systems and policies.

This is an example of CREB^® following its strategic plan of continually enriching the member experience while supporting CREB^®’s strategic goal of maximizing excellence in technology by adhering to a structured and timely request for change processes.

The purpose of this process is to ensure system changes are vetted through a rigorous change management process which will include vetting by a change advisory board. The goal is to create an efficient appeal process with an emphasis on scheduled releases.

Background

CREB^® formerly hosted a technology standing committee that would meet to manage, discuss and track technology requests made by CREB^® members.

The technology standing committee no longer exists but CREB^® still receives requests, suggestions and change requests from members.

In response CREB^® has created a new process for members and staff to submit change requests.

Watch for this new process/tool to be available on Nov. 5 through the CREB^®Tools Portal.